Reach out to our support team through one of the channels below, or browse frequently asked questions.
Primary Support: For immediate assistance with The Work Number, call 1-800-367-4445. For ePort Administration updates, email customerservice.eportsupport@equifax.com.
Visit employees.theworknumber.com to access and manage your data stored in The Work Number® database.
To receive a copy of your invoice, or if you have further invoice questions, please visit invoice.equifax.com/contact-us and complete the form. Your message will be routed to a representative who will follow up with you in a timely manner.
Our billing and invoicing options through iReceivables give you self-service access to your own accounts with real-time balance and transaction information. Please visit invoice.equifax.com to log in and access resources to assist you. You can also review quick start guides for additional assistance.
Invoices can be automatically charged to your credit card/debit card, paid via an ACH payment, or paid via check on a monthly basis. Automatic monthly invoice payments can be set up with a valid credit/debit card. To make a payment, access your invoices, or download your PDF/detail files please go to https://invoice.equifax.com/.
You may mail your payment to the following address: Equifax Workforce Solutions LLC 4076 Paysphere Circle Chicago, IL 60674-4076
If you need additional billing assistance, please send your questions to InvoiceSupport@equifax.com