Reach out to our support team through one of the channels below, or browse frequently asked questions.
Visit employees.theworknumber.com to access and manage your data stored in The Work Number® database.
To receive a copy of your invoice, or if you have further invoice questions, please visit invoice.equifax.com/contact-us and complete the form. Your message will be routed to a representative who will follow up with you in a timely manner.
You may mail your payment to the following address: Equifax Workforce Solutions LLC 4076 Paysphere Circle Chicago, IL 60674-4076
Invoices can be automatically charged to your credit card/debit card, paid via an ACH payment, or paid via check on a monthly basis. Automatic monthly invoice payments can be set up with a valid credit/debit card. To make a payment, access your invoices, or download your PDF/detail files please go to https://invoice.equifax.com/.
Our billing and invoicing options through iReceivables give you self-service access to your own accounts with real-time balance and transaction information. Please visit invoice.equifax.com to log in and access resources to assist you. You can also review quick start guides for additional assistance. - How to Create a New iReceivables Account for New Users - iReceivables Quick Start Guide
If you are an existing employer customer and need help with The Work NumberTM, I-9, Compliance Center, or Tax Form Management, please reach out to your Technical Client Relationship Manager or contact Workforce Solutions Support at: Phone: 877.664.8778 Email: workforcesolutionssupport@equifax.com
For customer service regarding Unemployment or CaseBuilder, please contact your Unemployment Service Team, Success Manager or contact Unemployment Support at: Email: UCSupport@Equifax.com