Unemployment Cost Management

One of the nation’s leading choices for unemployment management processes for over 65 years.
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A More Comprehensive Approach to You Managing Your Employer Unemployment Costs & Workflows

Businesses like yours are faced with uncertainty about unemployment claim costs–both in actual taxes and time to process claims. Equifax has some of the industry’s top subject matter experts to help with improved workflow, better risk mitigation & potentially lower costs. 

Team of Experts

Dedicated Operations Team of around 500 individuals focused on unemployment Insurance.

Pros by Your Side

Our team members average 10+ years of industry experience and will help guide you through the process.

Better Manage Costs

Help reduce state errors and fraudulent payments through charge verification and tax rate verification.

More Tools at Your Fingertips

Our Employer Portal puts tools you need in one spot for more on-demand control over your unemployment program.

An Extension of Your HR Team

Our integrated systems and technology, nationwide mail centers, and more seamless scalability mean we are ready for you.

Start Out Right With Equifax at Your Side

Guided Support
From implementation to tax rate supervision, we've got you covered to make it easy.
Our on-demand, claims management software helps you easily gather and submit documents and details for all stages.
On-Demand Reports
Get access to custom reports 24/7, for critical oversight and transparent updates in nearly real time.
Industry Experts
Our staff of talented professionals are on your side helping you traverse the often overwhelming unemployment landscape.

Hearing Representatives

Help reduce the uncertainty of an unemployment hearing and join the growing ranks of businesses choosing to keep our Hearing Representatives by their side.

  • Our in-house reps allow quick access and maximum preparation time for each case
  • Scalable to include single-case or multiple-hearing support
  • Integrated CaseBuilder™ processes

An Easier Way to Help Manage Your Taxes

Benefit Audit

Once there is a discrepancy discovered, we help you protest a charge and follow up with the state agency until your credit is received.

Rate Forecasting

Our sophisticated forecasting methodologies help you budget and ourTaxManager app gives you an overview of  your SUI accounts.

Dedicated Team

Our team specializes in helping you maximize your organization’s tax savings while freeing you of much of the burden.

Featured SOlution

Unemployment Claims Fraud Watch

Help reduce the time and burden of dealing with fraudulent claims for you and your employees. With Unemployment Claims Fraud Watch, employees are promptly alerted of UI claims filed in their name, and if fraudulent, receive support from identity experts to help report and remedy the fraud.
[The Equifax Unemployment Cost Management] solution has been a real time saver for us - what used to take me 1 to 2.5 hours to do - I can probably get done in 10 or 15 minutes now.
HR Project Analyst

Discover More About Our Market-Leading Solutions

See how a multi-state employer
reduced risk.

See how a multi-state reimbursing
employer saved.


What's Now and What's Next: Current State of Unemployment

Our subject matter experts will share some of  the latest information we have along with other tips for helping address the current challenges facing unemployment claims management.


Mock Unemployment Hearing: Medical Marijuana in the Workplace Webinar

View a mock unemployment hearing about a dismissal over medical marijuana at work and pick up best practices for your team.

Form I-9 Reverifications, Retention, and Rehires

While HR professionals are trying to find a new normal as a result of the COVID-19 pandemic there are some important things to keep in mind when thinking beyond day one with Form I-9 compliance. View our on-demand webinar for best practice tips to help you keep your I-9s in order.


Explore Related Solutions

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Help streamline unemployment claims through your payroll platform.