HELP CENTER

Contact Support

Reach out to our support team through one of the channels below, or browse frequently asked questions.

How Can We Help You?

Phone Support
877.664.8778
Monday - Friday:
7:00 AM - 7:00 PM CT
Saturday:
8:30 AM - 5:00 PM CT
Live Chat
Monday - Friday:
8:00 AM - 5:00 PM CT
Unemployment Claims Support
For customer service regarding Unemployment Claims Management, please contact:
 

Quick Support Directory

Primary Support: For immediate assistance with The Work Number, call 1-800-367-4445. For ePort Administration updates, email customerservice.eportsupport@equifax.com.

  • I-9 & Onboarding: Log in to the Compliance Center for 24/7 ticket submission.
  • Response Time: Standard support requests are typically addressed within 1 business day.

Frequently Asked Questions

ACCESS YOUR PERSONAL DATA
For Employees
Access and manage your employment and income data stored in The Work Number database.