COVID-19 RESOURCES
Visit our HR resource page for information to help navigate the uncertainty and evolving regulations due to COVID-19.

Unemployment Cost Management

One of the nation’s leading choices for unemployment processes for over 65 years.
wfs_Man_Reviewing_Papers_Beard_Glasses_1919x1280.jpg

REDUCE THE BURDEN OF UNEMPLOYMENT COST MANAGEMENT

Our trusted pros can help take the burden off your shoulders and lower your unemployment costs through claims and tax management, benefit charge audits, and hearings support.
Benefits of Unemployment Cost Management

Bigger Is Better

We handle almost 25% of the nation’s claims,* giving you unparalleled insight, a robust system with proven results.

Pros by Your Side

Our team members average 10+ years of industry experience and will guide you through the entire process.

Service Designed for You

Our rigorous standards provide results that are dependable and repeatable, driving a win rate of 90%.**

Tools at Your Fingertips

Our Employer Portal puts the tools you need in one spot for on-demand control over your unemployment program.

An Extension of Your HR Team

Our integrated systems and technology, nationwide mail centers, and seamless scalability mean we are always ready for you.

*2018 Equifax client data and Department of Labor data
**2018 Equifax client data

KEY STATS

WHAT WE DELIVER

18%

Reduction in charge amounts compared to non-Equifax clients.*

14%

Shorter durations (around two weeks) compared to non-Equifax clients.*

4%

Decrease in weekly payments per states that provide weekly data.*

$944

This all equates to a savings of $944 per approved claim.*

*Equifax research study comparing key unemployment insurance performance measures for cases managed by Equifax versus those that are not; sourced using 2015 Department of Labor and Equifax Unemployment Cost Management client data.

CLAIMS MANAGEMENT

START OUT RIGHT
WITH EQUIFAX AT YOUR SIDE

Guided Support
From implementation to tax rate supervision, we've got you covered to make it easy.
CaseBuilder
Our on-demand, responsive claims management tool helps you easily gather and submit documents and details for all stages.
On-Demand Reports
Get access to custom reports 24/7, for critical oversight and transparent updates in nearly real time.
Industry Experts
Our staff of talented professionals are on your side helping you traverse the often overwhelming unemployment landscape.

Hearing Representatives

The outcome of a hearing is often difficult to predict. Help reduce the uncertainty and join the growing ranks of businesses choosing to keep our Hearing Representatives by their side.
  • Our in-house reps allow quick access and maximum preparation time for each case
  • Scalable to include single-case or multiple-hearing support
  • Integrated CaseBuilder processes
TAX MANAGEMENT

AN EASIER WAY TO
HELP MANAGE YOUR TAXES

Benefit Audit
Once we uncover a discrepancy and protest a charge we follow up with the state agency until your credit is received.
Rate Forecasting
Our sophisticated forecasting technique helps you budget and our TaxManager app gives you control over your SUI accounts.
Dedicated Team
Our team specializes in helping you maximize your organization's tax profile while freeing you of burdensome tasts.

Wage Audit

Responding to state wage audit requests is becoming more and more cumbersome. Many states are no longer willing to accept data if not in a specific format and are less likely to assume the risks and penalties associated with incomplete or untimely responses. Our wage audit solution helps reduce the burden.
SUCCESS STORY
[The Equifax Unemployment Cost Management] solution has been a real time saver for us - what used to take me 1 to 2.5 hours to do - I can probably get done in 10 or 15 minutes now.
HR Project Analyst
RESOURCES

DISCOVER MORE ABOUT OUR
MARKET-LEADING SOLUTIONS

See how a multi-state employer
reduced risk.

See how a multi-state reimbursing
employer saved.

WEBINAR
New Unemployment Claim and SUI Tax Updates
RELATED SOLUTIONS
Employment Tax Services

Recover overpaid taxes, manage employment tax liabilities, and minimize compliance risk with our comprehensive solutions.

Tax Form Management

Eliminate cumbersome tax form distribution processes and free up time with digital systems for managing year-end tax forms.

I-9 Management

Manage every I-9 at every stage with an end-to-end solution to save time and to help get your I-9s right from the start.

FIND EXPERIENCED ALLIANCE PARTNERS
Help streamline unemployment claims through your payroll platform.