Unemployment Cost Management

One of the nation’s leading choices for unemployment management processes for over 65 years.
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Helping Reduce The Burden of Unemployment Cost Management

Businesses like yours are faced with uncertainty about unemployment claim costs–both in actual taxes and time to process claims. Equifax has some of the industry’s top subject matter experts to help with improved workflow, better risk mitigation & potentially lower costs. 
Benefits of Unemployment Cost Management

Bigger Is Better

We handle almost 25% of the nation’s claims,* giving you unparalleled insight, a robust system with proven results.

Pros by Your Side

Our team members average 10+ years of industry experience and will guide you through the entire process.

Service Designed for You

Our rigorous standards provide results that are dependable and repeatable, driving a win rate of 90%.**

Tools at Your Fingertips

Our Employer Portal puts the tools you need in one spot for on-demand control over claims management system.

An Extension of Your HR Team

Our integrated systems and technology, nationwide mail centers, and seamless scalability mean we are always ready for you.

Start Out Right With Equifax at Your Side

Guided Support
From implementation to tax rate supervision, we've got you covered to make it easy.
Our on-demand, claims management software helps you easily gather and submit documents and details for all stages.
On-Demand Reports
Get access to custom reports 24/7, for critical oversight and transparent updates in nearly real time.
Industry Experts
Our staff of talented professionals are on your side helping you traverse the often overwhelming unemployment landscape.

Hearing Representatives

The outcome of a hearing is often difficult to predict. Help reduce the uncertainty and join the growing ranks of businesses choosing to keep our Hearing Representatives by their side.
  • Our in-house reps allow quick access and maximum preparation time for each case
  • Scalable to include single-case or multiple-hearing support
  • Integrated CaseBuilder processes

An Easier Way to Help Manage Your Taxes

Benefit Audit
Once we uncover a discrepancy and protest a charge we follow up with the state agency until your credit is received.
Rate Forecasting
Our sophisticated forecasting technique helps you budget and our TaxManager app gives you control over your SUI accounts.
Dedicated Team
Our team specializes in helping you maximize your organization's tax profile while freeing you of burdensome tasks.
Featured SOlution

Unemployment Wage Audit Solution

Responding to state wage audit requests is becoming more and more cumbersome. Many states are no longer willing to accept data if not in a specific format and are less likely to assume the risks and penalties associated with incomplete or untimely responses. 

Easily complete wage audit requests using minimal resources. Our wage audit solution helps reduce the challenges of inconsistent formatting, untimely responses, and improper payments which add up to extra work. 
[The Equifax Unemployment Cost Management] solution has been a real time saver for us - what used to take me 1 to 2.5 hours to do - I can probably get done in 10 or 15 minutes now.
HR Project Analyst

What We Deliver


Reduction in charge amounts compared to non-Equifax clients.*


Shorter durations (around two weeks) compared to non-Equifax clients.*


Decrease in weekly payments per states that provide weekly data.*


This all equates to a savings of $944 per approved claim.*

*2018 Equifax client data and Department of Labor data
**2018 Equifax client data

*Equifax research study comparing key unemployment insurance performance measures for cases managed by Equifax versus those that are not; sourced using 2015 Department of Labor and Equifax Unemployment Cost Management client data.


Discover More About Our Market-Leading Solutions

See how a multi-state employer
reduced risk.

See how a multi-state reimbursing
employer saved.


Help Protect Your Company From Fraudulent Unemployment Claims

Seeing an increase in fraudulent unemployment claims? If you aren’t watching claims and charges, you may be paying too much.

Mock Unemployment Hearing: Medical Marijuana in the Workplace Webinar

View a mock unemployment hearing about a dismissal over medical marijuana at work and pick up best practices for your team.

Top Unemployment Cost Management Challenges

Learn more about the top unemployment challenges employers face when trying to optimize their unemployment case management program and minimizing their tax burden.

Explore Related Solutions

View additional solutions from Equifax Workforce Solutions that can help your organization.
Find Experienced Alliance Partners
Manage your unemployment claims through your payroll platform.